SHANDONG SCIENCE ›› 2016, Vol. 29 ›› Issue (2): 76-81.doi: 10.3976/j.issn.1002-4026.2016.02.014
• Tranfic and Transportation • Previous Articles Next Articles
YANG Qiming, JIA Yuanhua
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Abstract:
For insufficient reliability in current transit service satisfaction evaluation, we present a five element connection degree model that can both qualitatively and quantitatively analyze transit service satisfaction degree. We also apply entropy method that can measure the information content of individual index to determine the weight of individual index. Empirical analysis and comparison with assessment results of different methods show that evaluation results of entropy weight based five element connection degree model are more reasonable and objective.
Key words: transit service satisfaction evaluation, index system, five element connection degree, entropy method
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YANG Qiming, JIA Yuanhua. Five element connection degree based transit service satisfaction evaluation model[J].SHANDONG SCIENCE, 2016, 29(2): 76-81.
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